Terms & Conditions

Terms & Conditions

Any use of images or information from this website, for purposes other than personal non-commercial use, distribution or republication, without prior permission of Luxury Vault is strictly prohibited.The following terms and conditions govern all sales made through Luxury Vault:

1. ORDERS

We trust that clients ask all the needed information before placing an order. This should include details such as color references, measurements, production years and prices. Detailed pictures and product description is provided to the client upon request. This is recommended for pre-owned and vintage items.

2. PAYMENT

All sales are final. By making a payment or deposit, the client has committed and agreed to purchase the item, therefore no cancellations or refunds will be made after this step. A refund is only made if the good was delivered damaged or proven not original. Refunds will be made directly to the client and a letter will be sent proving the client has received full payment. All goods are priced in the UAE currency and bank transfer fees are clients’ responsibility. Fluctuations in currency differences have to be taken into consideration when making bank wires. Goods are only delivered once payment is complete.

3. DELIVERY

Luxury vault provides clients with FREE express shipping and delivers goods only through registered companies such as DHL, FEDEX and ARAMEX. As soon as the order is shipped, an email or message will be sent to the client with the tracking number. Orders take 7-12 working days until delivery is made and any delays caused by the customs are beyond our control. It is the buyer’s responsibility to check the charges of customs in the country of destination before placing the order.

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Vault

HOME

Step 1

Select the item you wish to purchase and contact us by email, mobile,  whatsapp to check its availability and to confirm your order.

Step 2

Send us the payment through bank wire to our company bank account.

Step 3

Provide us your address. We ship worldwide and for free. Goods will be delivered via Aramex , DHL or FEDEX to your doorstep.